Privacy
PRIVACY POLICY
Last Updated: February 17, 2026
This Privacy Policy describes how Kable – Creative and Digital Design Inc. (“Kable,” “we,” “us,” or “our”) collects, uses, processes, stores, and discloses personal information when you use the Spanner platform, including all related applications, websites, and services (collectively, the “Service”).
1. COMPANY INFORMATION
Kable – Creative and Digital Design Inc.
14 Lismore Place
St. John’s, Newfoundland and Labrador, Canada, A1H0K2
Privacy Contact:
Email: [Insert Email]
2. SCOPE OF THIS POLICY
This Policy applies to all information collected through:
• The Spanner mobile and web applications
• AI-powered app generation tools
• Customer support interactions
• Payment processing
• Generated application hosting infrastructure
This Policy does not apply to third-party services that operate independently of Kable.
3. TYPES OF INFORMATION WE COLLECT
We collect several categories of information depending on how you use the Service.
3.1 Account and Identity Information
When you create an account, we may collect:
• Name
• Email address
• Account credentials
• Subscription details
• Customer support communications
3.2 AI Input Data (Prompts)
We collect and store all inputs submitted to the AI system, including:
• Text prompts
• Instructions
• Uploaded data
• User-provided content
• Contextual project information
This data may contain personal or sensitive information depending on how users interact with the Service.
3.3 AI Output Data
We collect and store generated content, including:
• Generated code
• Generated applications
• App configurations
• Generated documentation
• AI responses
3.4 Sensitive Data Generated Through Use
Because Spanner enables the creation of arbitrary software applications, users may generate or process:
• Financial information
• Cryptocurrency data
• Personal identifiable information
• Health-related information
• Business confidential information
Kable does not intentionally request such data but may process it as part of Service functionality.
3.5 Payment Information
Payments are processed by third-party providers. We may collect:
• Billing name
• Billing address
• Subscription status
• Transaction records
Full payment card details are not stored by Kable.
3.6 Technical and Usage Information
We automatically collect:
• IP address
• Device identifiers
• Browser and OS details
• Session activity logs
• Feature usage data
• Error and diagnostic information
4. HOW WE USE INFORMATION
We use collected information for the following purposes:
4.1 Service Operation
• Providing AI functionality
• Generating applications
• Hosting user-generated apps
• Maintaining accounts
• Processing payments
4.2 AI Model Training and Improvement
Important Disclosure
User prompts, generated content, and interaction data may be used to:
• Train internal AI systems
• Improve performance
• Develop new features
• Enhance safety systems
This may include permanent retention of data.
4.3 Service Enhancement
• Debugging
• Performance optimization
• Feature analytics
• Security monitoring
4.4 Legal Compliance
• Fraud prevention
• Security enforcement
• Regulatory obligations
5. LEGAL BASIS FOR PROCESSING
Under Canadian privacy law (PIPEDA), we process personal information based on:
• User consent
• Contractual necessity
• Legal obligations
• Legitimate business interests
Use of the Service constitutes consent to this processing.
6. STORAGE AND RETENTION
6.1 Permanent Storage of AI Data
Because Spanner is an AI development platform:
• Prompts and generated content may be stored indefinitely
• Data may be retained even after account closure where required for operational integrity, model training, or legal compliance
6.2 Account Deletion
Users may request account deletion, which will result in:
• Deactivation of account access
• Removal of identifiable personal data where legally permitted
However, anonymized or aggregated data may be retained.
7. DISCLOSURE OF INFORMATION
We may share information with:
7.1 AI Model Providers
Including but not limited to:
• OpenAI
• Anthropic
• Cloud AI infrastructure providers
These providers may process data according to their own privacy policies.
7.2 Service Providers
• Cloud hosting services
• Payment processors
• Security monitoring services
• Analytics providers
All service providers are contractually required to protect data.
7.3 Legal Disclosure
We may disclose information to:
• Comply with law enforcement requests
• Respond to legal processes
• Protect rights or safety
7.4 Business Transfers
Information may be transferred during:
• Mergers
• Acquisitions
• Corporate restructuring
8. INTERNATIONAL DATA TRANSFERS
Your information may be stored or processed in jurisdictions outside Canada, including the United States.
These jurisdictions may have different privacy protections.
By using the Service, you consent to cross-border data transfers.
9. AUTOMATED DECISION-MAKING
Spanner uses automated AI systems to generate outputs.
These systems:
• Do not make legally binding decisions about users
• Operate based on probabilistic machine learning models
Users remain responsible for evaluating generated outputs.
10. DATA SECURITY
We implement commercially reasonable safeguards including:
• Encryption in transit
• Secure data storage
• Access controls
• Monitoring and logging systems
No system can guarantee absolute security.
11. USER PRIVACY RIGHTS
Under applicable laws, users may request:
• Access to personal data
• Correction of inaccurate data
• Withdrawal of consent
• Deletion of personal information where permitted
Requests may be submitted to the privacy contact listed above.
12. THIRD-PARTY APPLICATIONS
Generated apps may integrate external services.
Kable is not responsible for the privacy practices of third-party applications created using the Service.
13. CHILDREN’S PRIVACY
The Service is not intended for individuals under 18.
We do not knowingly collect personal information from minors.
14. CHANGES TO THIS POLICY
We may update this Policy periodically.
Material changes will be communicated through:
• Website notices
• Email notifications
• In-app alerts
Continued use constitutes acceptance of updates.
15 . Data Collected Through Shared Applications
Spanner allows users to share applications they create with third parties.
When individuals access a shared User App:
• They are interacting with software created by another user, not by Kable
• The creator of the User App may collect data through that app
• Kable may host or process such data solely as a service provider
Kable is not responsible for how User App creators collect, use, or disclose data.
Users who create shared applications are responsible for:
• Providing their own privacy disclosures
• Obtaining user consent where required
• Complying with applicable privacy laws
15. CONTACT INFORMATION
For privacy inquiries:
Kable – Creative and Digital Design Inc.
14 Lismore Place
St. John’s, NL, Canada, A1H0K2
Email: hello@madebykable.com